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Privacy Policy

Effective Date: December 16, 2025
Last Updated: December 16, 2025

Arnest Innovative Solution LLP (“Arnest”, “we”, “us”, or “our”) is a software services and consulting company. We are committed to protecting your privacy and handling personal data in a transparent, lawful, and secure manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit https://arnest.in, use our services, or interact with us.

This policy is designed to comply with:

  • EU General Data Protection Regulation (GDPR)
  • India Digital Personal Data Protection Act, 2023 (DPDP Act)

1. Definitions

  • Personal Data: Any information that identifies or relates to an identifiable individual
  • Data Subject (GDPR): Individual whose data is processed
  • Data Principal (DPDP): Individual to whom personal data relates
  • Data Controller / Data Fiduciary: Arnest Innovative Solution LLP

2. Data Controller / Data Fiduciary

Arnest Innovative Solution LLP
Email: contactus@arnest.in

3. Information We Collect

a. Information You Provide
  • Name
  • Email address
  • Phone number
  • Company / organisation name
  • Enquiry or message content
  • Information shared during business communication
b. Automatically Collected Information
  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and time spent
  • Referring URLs
c. Cookies & Tracking

We may use cookies and similar technologies for:

  • Website functionality
  • Analytics and performance improvement

You can manage cookie preferences through your browser or cookie banner.

4. Purpose of Processing

We process personal data to:

  • Respond to enquiries and communications
  • Provide software development and consulting services
  • Improve website performance and user experience
  • Maintain security and prevent misuse
  • Meet legal and regulatory obligations

5. Legal Basis for Processing

GDPR (Article 6)

We rely on:

  • Consent – when you submit forms or accept cookies
  • Legitimate Interest – for business communication and service improvement
  • Contractual Necessity – where applicable
  • Legal Obligation – compliance with laws
India DPDP Act, 2023
  • Consent of the Data Principal for specified and lawful purposes
  • Processing limited to stated purposes only

6. Data Sharing & Disclosure

We do not sell or rent personal data.

We may share data with:

  • Internal authorised personnel
  • Trusted service providers (hosting, email, analytics, CRM) acting as Data Processors under confidentiality agreements
  • Government or regulatory authorities when legally required

7. Cross-Border Data Transfers

Where personal data is transferred outside India or the EU:

  • Appropriate safeguards (such as standard contractual clauses or equivalent protections) are applied
  • Transfers comply with applicable laws

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil the stated purposes
  • Meet contractual and legal requirements

Data is securely deleted or anonymised after retention periods expire.

9. Your Rights

Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict or object to processing
  • Data portability (where applicable)
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority
Under India DPDP Act

You have the right to:

  • Access information about processing
  • Request correction or erasure
  • Withdraw consent
  • Grievance redressal

Requests can be made by emailing contactus@arnest.in.

10. Data Security

We implement appropriate technical and organisational measures, including:

  • Access controls
  • Secure hosting
  • Encryption where applicable
  • Periodic security reviews

Despite safeguards, no system is completely secure.

11. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Cookies Policy

Detailed information on cookies is available in our Cookie Policy, accessible from the website footer.

14. Grievance Redressal (DPDP Requirement)

For complaints, concerns, or rights requests, contact:

Grievance Officer / Data Protection Contact
Email: contactus@arnest.in

We will respond within reasonable timelines as required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

16. Contact Information

Arnest Innovative Solution LLP
Email: contactus@arnest.in
Website: https://arnest.in